Privacy Policy

Information Collection

When using the Flores platform, we collect information necessary to provide our YouTube comment analysis and audience pain mining services, improve user experience, and comply with legal obligations. This may include:

  • Registration information, such as name, email, and password
  • YouTube search data entered for analysis
  • Payment information when choosing premium plans
  • Platform usage data and user preferences

Use of Information

The collected information is used to:

  • Provide comment analysis and audience pain point identification
  • Personalize the user experience on the platform
  • Send important service updates
  • Process payments and manage subscriptions
  • Improve our analysis algorithms and services

Information Sharing

We do not share your personal information with third parties, except when:

  • Necessary to comply with legal obligations
  • Required to provide our services (e.g., payment processing)
  • With your explicit consent

Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or unauthorized destruction. We use encryption, access controls, and other security technologies to keep your data safe.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • Access your personal information
  • Correct incorrect information
  • Request deletion of your data
  • Revoke previously given consents

Changes to Privacy Policy

We reserve the right to make changes to this Privacy Policy. Significant changes will be communicated through the platform or by email with at least 30 days notice.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: pablo@flores.marketing

General Provisions

This Privacy Policy shall be governed and interpreted in accordance with the laws of Brazil, specifically the General Data Protection Law (LGPD). Any privacy-related disputes shall be resolved exclusively in the courts of Juazeiro do Norte, Ceará, Brazil.